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Elegantly Scant Pty Ltd Refund and Return Policy

General Terms and Conditions

 

  • Elegantly Scant Pty Ltd (“Elegantly Scant”) will happily exchange or credit on all full priced purchases except panties or hosiery within 14 days of purchase if you have your receipt, all tags attached and the item has not been worn.
  • Elegantly Scant will not accept returns on panties or hosiery.
  • Elegantly Scant will not accept returns on lingerie that has been worn or returned in a soiled condition.
  • Elegantly Scant does not offer exchange or credit on sale items for change of mind or incorrect choice.
  • Elegantly Scant will exchange, credit or refund on items if there is a fault, if the item is returned within 21 days of purchase.
    To arrange the exchange, credit or refund please Contact Us.
    Any refunds required will be processed back via your original form of payment.
  • At this time, Elegantly Scant is not able to accept returns or exchanges from customers located outside of Australia.
  • Please allow up to 14 days for us to receive your product and action your return request.
  • Elegantly Scant reserves the right to refuse service, credit and exchanges to any customer who, in our opinion makes excessive or arbitrary returns and exchanges.

 

 Need more information? Contact Us.


 

Promotions

Birthday Voucher Offer

  • Birthday vouchers are valid for 15 days from date of issue
  • You must have a valid email address and be subscribed to our database (create an account) in order to qualify for your birthday voucher
  • Birthday vouchers can not be redeemed for cash
  • Birthday vouchers are not transferrable

 

Need more information? Contact Us.


 

 

Custom Orders

Elegantly Scant takes great pride in producing bespoke items which are accurately tailored according to the measurements supplied by the customer. If these measurements are inaccurate or in any way incorrect, Elegantly Scant is unable to provide a refund or exchange on these items due to the one-off nature of the materials chosen to produce these items.

Please take extra care when recording measurements for custom items.


Need more information? Contact Us.

Elegantly Scant Fine Lingerie

Fall in love with movie star glamour, curves and bows, sass and cheek and the magic of old fashioned ribbon. Remember a time when lingerie was sewn with love and care and embellished with handmade lace

Our bespoke custom made garments, as well as our ready to wear pieces are cut in-house and finished locally.

Once worn, never forgotten

CONTACT US

Based in a private studio in Paddington, we are available for your lingerie needs.

Appointments  are welcome . Contact Us

Wholesale Enquires are welcome.  Contact Us

shop@elegantlyscant.com


0407629645